Contact information

At INARA by Bhumika, we are committed to ensuring clear and transparent communication with our customers. This Contact Information Policy outlines the ways in which customers may reach us for inquiries, feedback, or support.

Communication Channels

Customers may contact us through the following official channels:

Response Time

We strive to respond to all customer queries within 1–2 business days. Response times may vary during weekends, public holidays, or promotional sale periods.

Nature of Queries

We welcome queries relating to:

  • Order status, shipping, and delivery

  • Returns, exchanges, and refunds

  • Product details and availability

  • Website functionality and technical issues

  • General feedback and suggestions

Limitations

For security and privacy reasons, we do not accept or process sensitive personal information (such as payment card details or account passwords) through email or the contact form. Customers are advised to use only the official communication channels mentioned above.

Amendments

We reserve the right to update or amend this Contact Information Policy at any time. Any such changes will be effective immediately upon posting on our website.